accessibility & help

“Alexa, open first aid”: Red Cross launches first aid education skill for Amazon Alexa

12 April 2017

The British Red Cross has launched a new first aid education skill for Amazon Alexa to allow people to access spoken first aid advice in their home.

The ‘First Aid by the British Red Cross’ skill aims to deliver spoken instructions that will help educate people on a range of first aid techniques, including how to treat a severe bleed, a burn and a seizure. 

The Red Cross is the only first aid education provider in the UK to pioneer a skill of this kind.

Joe Mulligan, British Red Cross head of first aid education, said: “Our new skill for Alexa aims to teach people simple first aid so they feel more prepared to help someone in an a situation where first aid is required.

“We hope that spoken instructions will make it even easier for people to learn these skills.

“This is a very exciting time for us. We’ll be developing our skill all the time based on user feedback, and we’re looking forward to seeing this service grow.”

How does it work?

Amazon Echo is a hands-free speaker you control with your voice.

Once the ‘First Aid by the British Red Cross’ skill is enabled, users will be able to ask Alexa to get step-by-step first aid lessons . For example, customers can say:

“Alexa, open first aid.”The first aid logo of a white cross on a green background. © Info

“Alexa, ask first aid how to treat a nose bleed.”

The skill will then give spoken instructions on how to manage the situation.

Simple first aid could save lives

Red Cross research recently revealed that up to 59 per cent of deaths from injury could be prevented if first aid was given before the emergency medical services arrived.

The study found that while 93 per cent of people will call for an ambulance if they find someone with an injury, first aid intervention of any kind was infrequent.

Around half did not attempt any first aid while waiting for the emergency medical services to arrive.

The British Red Cross skill seeks to educate people in first aid as part of their daily lives, making them more confident and better equipped to step in and help in emergency situations..

  • Enable the ‘First aid by British Red Cross’ skill for Amazon Alexa for free.
  • The Red Cross also has a range of first aid education products to download, including our First Aid mobile app.
  • The First Aid by British Red Cross Skill is for educational purposes only.  It is not a substitute for medical advice, treatment, or diagnosis. In the event of a medical emergency, please dial 999.

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